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Virtual Physiotherapy

Virtual physiotherapy is a type of treatment that is provided via video conferencing. Like in-home physiotherapy sessions, virtual physiotherapy treatment is a solution for patients who require care and consultation without leaving the comfort of their homes.

What can be treated via videoconference physiotherapy sessions?

virtual phsyiotherapy done on a laptop

Global Health Physiotherapy provides care and consultation on a wide range of conditions. We treat the following:​​

  • Head and Neck

  • Back pain

  • Spinal Health

  • Arthritis

  • Shoulder pain

  • Elbow wrist & hand

  • Neurological and pain conditions

  • Hip pain

  • Joint and bone conditions

  • Knee pain

  • Pelvic floor and women’s health

  • Ankle and foot pain

  • Pre & Post-surgical conditions

Every one of our practitioners is a highly experienced physiotherapist that regularly treats neurological and musculoskeletal issues. They are highly trained in accelerating the recovery of orthopedic conditions and can guide you in creating a healthier pain-free life.

How does virtual physiotherapy work?

You can set up your virtual physiotherapy session the same way as you would for a regular in-clinic physiotherapy appointment.


  • Call to schedule an appointment or book your sessions online via the online booking system.

  • A physical therapist will call to discuss the issues you’re experiencing.

  • We will confirm your appointment or schedule a time that allows you the benefit of a virtual physiotherapy session from the convenience of your home or office.

  • All the information you need to set up your online session will be sent to you to make sure you’re prepared for your first session.

  • Your condition is evaluated, assessed and diagnosed via online conferencing.

  • We provide you with a complete rehabilitation program you can follow from home.

  • Your progress is monitored and we train you (and any others that may need to be involved) on how to effectively perform your physical therapy.

What equipment do I need for an online physiotherapy session?

A virtual appointment requires a device with a camera and speaker. Most smartphones, tablets, and laptop computers come with built-in speakers and cameras. The sessions are streamed online so having a quality internet connection will help with the quality and continuity of your virtual appointment.


If you have a desktop computer you may need a webcam as an additional accessory. Not all desktop computers come with cameras (although all are equipped with speakers). 

Virtual appointment checklist

  • A mobile device or computer that has a speaker and camera

  • Quality internet connection

  • Comfortable clothing


Does insurance cover the cost of virtual physio treatments?

If you have third-party insurance or employee benefits they are typically covered under your plan. It’s recommended to check with your provider to ensure the full portion of the visit is covered.


We provide direct billing to make your sessions as smooth and effortless as possible. Any remaining portions of your invoice that are not covered under your policy can be paid for using a credit or debit card.

What to expect from a virtual physical therapy session

  • Our physiotherapists will complete a detailed record of your condition.

  • You receive an accurate assessment of the source of your problem.

  • Your assessment includes stress tests, range of motion and functional movement tests.

  • We explain the reasons you’re experiencing pain and a full explanation of what will resolve the issue.

  • You receive a complete and detailed rehabilitation program you can complete in your home or office.

  • We monitor your performance on the exercises you’ve been prescribed.

  • If you need assistance, we are more than happy to include another person in the session so we can train them to help you complete your rehabilitation program.

  • We make recommendations on any equipment or devices that will assist in your recovery time.

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